If you find that the item/s you have received is not for you, please send it back to us in its original condition within 7 working days of receiving it (your statutory rights won't be affected).
Please note that "Original condition" implies that the garment has not been worn, except to try it on for fit and appearance.
Always include the Delivery Note with your return item/s stating the reason for return.
Please note that we cannot refund your item/s without the Delivery Note.
Refunds will not be granted on the following criteria, and the item/s will be sent back to you:
marked clothing i.e.
item has been worn and smells of perfume, deodorant, body odour, tags are not intact.
item has not been returned to us within our 7 working day Return Policy.
When returning your item/s, please remember the following:
we recommend returning the goods by registered post.
we are not liable for the postage fee for the return of goods.
we will not be liable for any loss or damage incurred whilst returns are held by third parties.
refunds will be made once the items are received by us and a confirmation e-mail will be sent to you.
your refund will be credited to the same card with which you made your original payment.
we will not refund the cost of delivery charge (delivery charges are only refundable if the goods delivered are faulty or incorrect).
Usually it takes about 25 days to get your items arrived at your door.
